Refund policy

So Essential Co
42440 Bob Hope Dr. Ste 1 #105
Rancho Mirage, CA 92270
United States

Last updated: January 15th, 2026

All magnets sold by So Essential Co are made to order.

Because of the custom nature of our products, returns, cancellations, and refunds are not generally accepted.

Your satisfaction is very important to us.

If you are not completely satisfied with your order for any reason, please contact us and we will do our best to make it right.

Depending on the situation, this may include:

Each request is reviewed on a case-by-case basis.

If you have concerns about your order, please reach out to us at:

Please include your order number and a brief description of the issue so we can assist you as quickly as possible.

Orders begin production shortly after purchase.
Once an order has entered production, it cannot be canceled or changed.

Please review your order carefully before completing checkout.

Because all products are made to order, minor variations may occur and do not necessarily indicate a defect.
Refunds are not guaranteed and are issued only at the sole discretion of So Essential Co.
This policy applies to all purchases made through soessentialco.com.

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