Shipping policy
Last updated: January 14, 2026
Fulfillment Location
Orders are fulfilled from:
So Essential Co
42440 Bob Hope Drive, Suite 1 #105
Rancho Mirage, California 92270
United States
Shipping Zones
We currently ship to United States only.
Domestic Shipping Rates
- Economy (Orders $50.00 and up): Free
- Economy (Orders 0lb–5lb): $4.90
- Economy (Orders 5lb–70lb): $19.90
- Standard (Orders 0lb–1lb): $6.90
- Standard (Orders 1lb–5lb): $9.90
Shipping Carriers
We primarily use USPS for all shipments. USPS services are rated 10/10 for reliability and tracking.
Processing Time
All orders are custom-made and typically require 3–5 business days for production before shipping. Once your order ships, you will receive a confirmation email with tracking information.
Delivery Times
Estimated delivery times vary depending on the shipping method selected at checkout:
- Economy: 5–10 business days
- Standard: 2–5 business days
Please note that delivery times are estimates and not guaranteed. Once the products are transferred to the carrier, title and risk of loss pass to you to the fullest extent permitted by law.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately at: hello@soessentialco.com so that we can assist you. We work closely with USPS to resolve shipping issues promptly.
Shipping Labels
We purchase shipping labels at the lowest available rates. This allows us to manage carriers efficiently and fulfill orders as quickly as possible.